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Remote Support

Need additional support? Big Mountain can remotely access your PC or Mac and provide the hands-on support you need. To request support, contact us to schedule an appointment. Next, click the button below to download and install the remote software. At your scheduled time, open the Remote Support application and you will be connected to us.

Helpful DNS Information

If you are one of our Kerio Connect Hosting or Spam and Virus Filtering clients, please use the following MX records:

  • mx1.bigmountainmail.com (10)
  • mx2.bigmountainmail.com (20)
  • mx3.bigmountainmail.com (30)
  • mx4.bigmountainmail.com (40)

If you are hosting your DNS with us, please use the following name servers:

  • ns1.bigmountainhost.com
  • ns2.bigmountainhost.com

Most Recent Network Updates

  • Introducing Kerio Connect 9.2 October 25, 2016
    Kerio Cloud Hosting - Introducing Kerio Connect 9.2 Big Mountain remains committed to providing the best Kerio Connect Hosting user experience possible. This post is to announce the latest improvements to the Kerio Connect mail server.  Kerio has released Kerio Connect version 9.2. It contains the f [...]
  • Introducing Kerio Connect 9.1 August 18, 2016
    Kerio Cloud Hosting - Introducing Kerio Connect 9.1 Big Mountain remains committed to providing the best Kerio Connect Hosting user experience possible. This post is to announce the latest improvements to the Kerio Connect mail server.  Kerio has released Kerio Connect version 9.1. It contains the f [...]
  • Web Server updated with Apache 2.4.20 and PHP 5.5.34 April 21, 2016
    Kerio Cloud Hosting - Apache Updated to Version 2.4.20 and PHP Updated to Version 5.5.34 Big Mountain remains committed to providing the best Web Hosting experience possible. We strive to deliver the best security, performance and support available for today’s modern websites. Today, we have updated [...]
  • Kerio Connect 9.0.3 with BitDefender Anti-Spam Extension Added April 14, 2016
    Kerio Cloud Hosting - Kerio Connect 9.0.3 with new Kerio Anti-Spam Extension Big Mountain remains committed to providing the best Kerio Connect Hosting user experience possible. This post is to announce the latest improvements to the Kerio Connect mail server.  Today, Kerio has released Kerio Connec [...]
  • Kerio Connect version 9.0.2 released February 23, 2016
    Kerio Cloud Hosting - Introducing Kerio Connect 9.0.2 Big Mountain remains committed to providing the best Kerio Connect Hosting user experience possible. This post is to announce the latest improvements to the Kerio Connect mail server.  Today, Kerio has released Kerio Connect version 9.0.2. It con [...]
Click here to view all Big Mountain network updates.

Helpful Downloads

Client Login and Support January 19, 2012